About

Isha Garg is a skilled Data Analyst, Writer, and Mentor with over 11 years of experience in the IT industry. She is passionate about data and enjoys analyzing and evaluating it to create concepts, prototypes, and iterate on ideas. Isha is an efficient go-getter who takes pride in delivering insights that enable Engineering and Leadership teams to make informed business decisions. With expertise in working directly with CXO's and cross-functional teams, Isha has a proven track record of building insightful dashboards for reporting requirements, conducting A/B experiments, analyzing data trends, and building and testing hypotheses. Her technical skills include programming in SQL and Python, and using tools such as Tableau, Jupyter Notebook, MS Excel, Mixpanel, Google Sheets, and Microsoft PowerPoint. She is also well-versed in statistics, including hypothesis testing, exploratory data analysis, descriptive statistics, inferential statistics, probability distribution, sampling distribution, ANOVA, time series analysis, and A/B experiments. Currently working as a Business Intelligence Engineer at Amazon, Isha has also held the positions of Lead Data Analyst and Senior Data Analyst at Verizon. Her responsibilities at Verizon included analyzing raw data, drawing conclusions, and developing recommendations for the improvement in quality score. She also prepared effective Tableau dashboards to enable the leadership team to track and measure the improvement in the product quality index like qualaroo score and NPS. Isha has experience in data extraction using SQL Server queries from Redshift, designing and executing replicable data acquisition and utilization processes, and enabling Support and CSM teams with actionable insights to help them cater to customers better. Isha holds a PGDM in International Business from the Institute of Management Technology, Ghaziabad, and a Bachelor of Technology (B.Tech.) in Electronics and Telecommunications from the College of Engineering. She completed her High School education from M.G. Public School. Her tech stack includes test, SQL, AWS, Jupyter, Web, and Python. Isha has 9.44 years of relevant experience in the field of data analysis and is a valuable asset to any organization.