About

Ismail Hasan is a seasoned technical architect with over 12 years of experience in the Business Process Management (BPM) space in the Information Technology industry. He has worked at client sites in the US for over 7 years and has exceptional client interfacing skills, communicating with all organizational levels and leading offshore-onsite teams. Ismail's main areas of expertise include PEGA Rules Process Commander v7.x, 8.x, Pega Infinity, and PEGA Customer Service v7.1.4 with Java/J2EE technology and Oracle DB. He has advanced knowledge of architecture design and Business Process and has wide experience leading development teams for PRPC-based web applications throughout the software development life-cycle. Ismail has domain knowledge of Health Care, Banking, and Financial Services & Insurance. He is currently working as a Technical Application Specialist at Selective Insurance and has previously worked as a Technical Architect and Manager of Projects at Cognizant. At Cognizant, he was responsible for designing, developing, and supporting complex applications for Fortune 500 companies/clients. He has worked on Pega v7.4 Application Portal providing the ability to configure the process skeleton and creation of work-flow (cases) based on the configuration for billing, service process, etc. under healthcare benefits and eligibility. He has also worked on Pega Customer Service for Healthcare (Solution Framework) Application using PRPC 7.2 for one of North America's leading Health Insurance Company. Ismail has exceptional problem-solving skills and debugging capabilities in PRPC BPM solutions. He is proficient in BPM Pega Rules Process Commander - Pega 7 & Pega Infinity (Pega 8.x), Core Java/J2EE (JSP, Servlet, and Structs), WebSphere Application Server, Apache Tomcat, Kafka & JMeter, MS Project, MS Visio, JIRA, Pega Customer Service for Healthcare & Banking, Oracle 10g/12c as backend, Postman & SoapUI for testing SOAP and Rest API. Ismail holds a Bachelor of Technology (B.Tech.) in Computer Science from Govt. College of Engineering and Textile Technology, WB, INDIA, and a Bachelor of Technology in Computer Science & Engineering from West Bengal University of Technology. He also holds a Higher Secondary degree in Higher Secondary from Baduria LMS High School. Overall, Ismail has 15.03 years of relevant experience as a Senior Software Engineer, Java, Web