About

Itika Saxena is a multi-faceted professional with over 14 years of extensive experience in Business Analysis, Project Management, Product Management, Solution Architecture, Digital Transformation, CRM, Continuous Improvement, and Resource Optimization & Release management. She is a Certified Product Manager/Product Owner, Certified Six Sigma Sponsor, and Agile Scrum Leadership Certified professional with a passion for driving business transformation from traditional to digital platforms. Itika has a proven track record of leading end-to-end projects, right from requirement analysis, client interaction, documentation, requirements translation to developers, QA and UAT testing, responsibilities assignment, Scrum calls to go-live assistance. She has also been part of Internal Audits and is recognized by management for her exceptional analytical skills and excellence in executing strategic plans. Currently working as a Product Manager at Exeevo, Itika leads a large team of BAs, QAs, and Developers, and drives business transformation for clients based in the USA. She stays up-to-date on industry trends, competitive landscape, and new product developments utilizing NexGen technologies to drive innovation in the technology space and stay ahead of the competition. Prior to her current role, Itika worked as a Senior Product Manager - Technical Business Analyst 3 at Conduent, where she displayed expertise in project execution, digital transformation, CRM, process improvement, and resource optimization. She collaborated with Scrum Master, Project Manager & Tech Leader, and led a large team of 2 BAs, 2 QAs, and 4 Developers. She also contributed towards project prioritization & selection process, project scoping & defining, and organizing project pipeline based on resource availability. Itika has also worked as a Senior Business Analyst at PwC, where she worked on digital transformation & continuous improvement projects and showcased expertise in Project Lifecycle Management. She conducted risk analysis, decided on mitigation/contingency plans, and performed UAT testing before going live. She also created brochures/flyers based on client requirements and drafted user manuals, SOPs & change request documents based on client requirements. Itika holds an MBA in Banking, Corporate, Finance, and Securities Law from Assam Don Bosco University and an MSc(IT) and BSc(IT) from Sikkim Manipal University, Gangtok. She is proficient in product management, testing, and QA and has relevant experience of 9.77 years.