About

Jahnavi Burugupalli is a highly skilled Technical Support Engineer with over a decade of experience in the field. Currently working at Palo Alto Networks, Jahnavi is responsible for providing technical support to clients and customers, ensuring their satisfaction and resolving any issues they may face. Prior to her role at Palo Alto Networks, Jahnavi worked as a Graduate Research Assistant at Wichita State University, where she gained valuable experience in the field of research. Jahnavi's strong academic background, coupled with her extensive experience in technical support, make her a valuable asset to any team. Jahnavi holds a Bachelor's and Master's degree from Wichita State University, where she studied and honed her skills in the field of research. Her education, combined with her years of experience, have given her a deep understanding of the technical support industry and the ability to provide effective solutions to complex problems. Jahnavi's technical expertise is not limited to her work experience, as she has also developed a strong Tech Stack, which includes skills such as Research Scientist. Her ability to adapt to new technologies and stay up-to-date with industry trends has made her a sought-after professional in the field. With over 10 years of relevant experience, Jahnavi has a proven track record of success in technical support. Her ability to provide excellent customer service, coupled with her technical knowledge and problem-solving skills, make her an ideal candidate for any technical support role.