About

James Favier is a highly experienced Networking Support Escalation Engineer currently working at Microsoft. With over 19 years of relevant experience, James has gained a reputation for being a reliable and efficient professional in the field. Prior to his current role, James served in the US Army as a Senior Staff Training and Accountability Manager, where he was responsible for developing and implementing training programs for personnel. He also served as a Senior Manager for IT Risk Control and Systems Security, where he managed the implementation of security measures to protect the organization's sensitive data. James holds a Bachelor's degree in Information Technology from Grantham University, where he graduated in 2016. He also attended Southeast Missouri State University, where he studied from 1996 to 1997. Throughout his career, James has continued to develop his skills and knowledge through various training programs and certifications. As a Networking Support Escalation Engineer at Microsoft, James is responsible for troubleshooting and resolving complex network issues for clients. He is known for his ability to remain calm under pressure and find solutions quickly. James is also highly skilled in communicating technical information to non-technical stakeholders, which has helped him to build strong relationships with clients. Overall, James Favier is a dedicated and experienced professional with a proven track record of success in the field of networking support. He is passionate about his work and is always looking for ways to improve his skills and knowledge.