About

Jay Shah is a ServiceNow Developer with over 4 years of experience in the Cloud Infrastructure and hosting industry. Currently working as an Associate Consultant with Infosys Limited, he practices IT consulting to help clients in their digital journey. Jay is passionate about his work and devoted to cultivating a positive and effective team environment. He always tries to uplift people in his team, whether in the office or remotely working. Jay brings a range of technical skills to the table, including programming languages like Python and JavaScript, database management with SQL, and proficiency in tools such as Visual Studio Code, Putty, and Git. He is also familiar with methodologies like Scrum and Kanban, and has experience with object-oriented programming (OOP). In addition, he has extensive cloud experience with Azure (IaaS & PaaS), AWS (IaaS), and OCI (IaaS). Currently, Jay is working as a ServiceNow Developer for a Belgium-based client, where his responsibilities include supporting ServiceNow in a BAU environment, developing service catalogue items and dashboards based on requirements, troubleshooting SLA issues, enhancing the Service portal, and providing expertise for all technical issues related to development. In the past, Jay has worked as a Full-stack Developer for petzz, where he played a major role in creating a new website and application. He has also worked as a Full-stack Developer Intern for Indian Institute of Management Bangalore, where he was responsible for managing all technical activities for a startup, including hosting, frontend, digital marketing, and web development, in addition to overseeing business expansion across India. Jay holds a Master of Science (M.Sc.) in Information Technology from Dhiru Bhai Ambani Institute and a Bachelor of Science (BSc) in Information Technology from Veer Narmad South Gujarat University, Surat. He also has a Higher Secondary Certificate in Science with Maths from Jeevan Bharti Kumar Bhavan and a Secondary School Certificate from Jeevan Bharti Kishor Bhavan. Jay's tech stack includes AWS, SQL, JavaScript, Azure, infra, Python, Web, Android, and Frontend. With 4.35 years of relevant experience, Jay is a skilled and dedicated ServiceNow Developer with a passion for helping clients achieve their digital goals.