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jayamathan shanmugam
Senior Product Manager @ o9 | Supply Chain | Lowcode & Nocode | B2B SaaS | Certified SAFe® 5 Product Owner | Platform Product Manager | Technical Product Manager
About
Jayamathan S is an Associate Product Manager at Kissflow, specializing in building Lowcode and B2B SaaS products. With over 4 years of industry experience, he possesses an undying passion for problem-solving and building meaningful, intuitive, and world-class products with a customer-centric mindset. Jayamathan's work experience has led him to develop excellent communication, teamwork, and product skills, making him a valuable asset to any team. Jayamathan's expertise lies in unlocking real customer insights from in-depth user research conversations, which has helped him build winning products. He has managed the entire product lifecycle of several features from conception through launch, including design, engineering, testing, and support. His problem-solving and decision-making skills are highly transferable into programming and real-life scenarios. Jayamathan has worked with several companies, including Verizon and Infosys, where he developed innovative solutions and improved existing workflows. At Verizon, he developed a Timeline feature that helped network technicians proactively identify outage anomalies, providing quicker customer support and reduced man-hours support by 60%. Jayamathan also developed an internal issue tracking and project management application based on user feedback, which increased ticket resolving efficiency. He improved Site Reliability Score to 88% by optimizing existing API and UI code covering 11 workflows with 92% code coverage. At Infosys, Jayamathan worked on the European E-commerce Project named AVON, where he revamped the website look, increased user accessibility, and supported over 9 markets. He developed a POC and developed a standalone Angular reactive form to register new representatives directly, which increased the project's revenue by 20%. Jayamathan also developed Angular pages from the design prototype and updated the legacy codebase with new functionalities. Jayamathan holds a Bachelor of Engineering degree in Electronics and Communications Engineering from Anna University and a Product Management Nanodegree in Project Management from Udacity. He also has a High School Diploma/Secondary school education from TMHNU school. Jayamathan's favorite tools include Java, Angular, Typescript, Node.js, SQL, HTML5, CSS3, Bootstrap, and Hibernate. He is skilled in product management, SRE, Javascript, Research Scientist, test, and UI. In his free time, Jayamathan likes to learn more about investing, marketing, startup environment, personal development, entrepreneurship, and psychological facts.
Education Overview
Companies Overview
• o9 solutions
• the product folks
• kissflow
• verizon
• infosys
• indian institute of technology
Experience Overview
8 Years
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