About

Jeet Kumar is a highly experienced networking professional with over 10 years of work experience in the IT industry. He is currently working as a Lead Consultant/Manager at BT and has expertise in incident management, escalation management, and reporting. Jeet has extensive exposure in development, installation, configuration, maintenance, and troubleshooting of various security solutions. He is a Cisco Certified Internetwork Expert (CCIE) in Security. Jeet has experience in deploying and managing Cisco Next Generation Adaptive Security Appliance (ASA) Firewalls 5500-X series with FirePower Services, Cisco Next Generation Firewall (FirePower Threat Defense) appliance – 2100, 4100, and 9300 series, AMP for Network Appliance like AMP7150 and AMP 8150, and AMP for Endpoint configuration and Management. He also has experience in Checkpoint Firewall like 1400 Series, 5000 series & 3000 series, installation, configuration, upgrading and troubleshooting of Cisco Adaptive Security Appliance Versions 7.x, 8.x, and 9.x, and installation & configuration of network connectivity for VPN on PIX, ASA, VPN3000 Concentrator, IOS Routers, and Checkpoint firewall. In his previous role at Aricent as a Designated Support Manager (DSM), he was responsible for managing the support experience for the assigned accounts for specific technologies for which the service was purchased (NGFW and/or AMP for Endpoints). He monitored, tracked, intervened, coordinated, and communicated internally to ensure the customer’s issues were handled in a timely manner. Jeet was the primary point of communication for all escalated cases or incidents and advised and assisted customers on technical product issues throughout the life cycle of the product. Jeet also has experience as a Technical Solutions Leader (N4) at Aricent, where he handled technical escalation for a team of 45 engineers. He assisted and mentored engineers on aged & complex cases, replied to technical queries posted by engineers on internal alias – Daily, and attended war rooms and discussed new security threats and tried to find solutions. Jeet has a Bachelor's degree in Hotel/Motel Administration/Management from ggsipu and completed his Intermediate (CBSE) from Guru Nanak Public School. He also completed his High School (CBSE) from Guru Nanak Public School. Jeet's relevant experience is 15.11 years, and his tech stack includes iOS and test.