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jeffrey wadlow

technical support engineer

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About

Jeffrey Wadlow is a highly experienced technical support engineer with almost 24 years of relevant experience in the industry. Currently, he is working at Palo Alto Networks as a technical support engineer, where he is responsible for providing technical support to customers and ensuring that their issues are resolved in a timely and efficient manner. Prior to joining Palo Alto Networks, Jeffrey worked at Kerio Technologies as a senior tech support engineer, where he gained extensive experience in troubleshooting complex technical issues and providing solutions to customers. He also worked at Tiny Software as a tech support engineer, where he provided technical support for various software products. Jeffrey has a strong educational background, with a degree from Pima Community College in Tucson, Arizona. He also attended Amphitheater High School, where he developed a strong foundation in technical skills. Throughout his career, Jeffrey has demonstrated a strong commitment to customer satisfaction and has been recognized for his ability to provide excellent technical support. He is an expert in his field and has a deep understanding of the latest technologies and trends in the industry. Overall, Jeffrey is a highly skilled technical support engineer with a proven track record of success. He is a valuable asset to any organization and is dedicated to providing the highest level of service to his customers.

Education

pima community college

Companies

palo alto networks

kerio technologies

tiny software

intuit

Experience

25.3 Years

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Experience

technical support engineer

palo alto networks | santa clara, california, united states

2017 - 2022

senior tech support engineer

kerio technologies | san jose, california, united states

2002 - 2017

tech support engineer

tiny software | bento gonçalves, rio grande do sul, brazil

1999 - 2002

support technician

intuit | mountain view, california, united states

1999 - 1999

Skills

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active directory

apple software

cloud computing

creative problem solving

customer service

debian

dns management

dns server

dynamic host configuration protocol

firewalls

internet protocol suite

internet troubleshooting

ipsec

kerio connect

kerio control

kerio operator

linux

linux tools

log analysis

mac os

microsoft office

microsoft outlook

network troubleshooting

networking

pptp

problem solving

proxy

red hat linux

remote troubleshooting

reverse proxy

routing

secure shell

simple mail transfer protocol

software as a service

ssl certificates

technical support

Technical Support

telnet

troubleshooting

ubuntu

vmware fusion

vmware vsphere

voice over ip

windows

windows server

wireshark

xmpp

Contact Details

Email (Verified)

jefXXXXXXXXXXXXXXXXXom

Mobile Number

+14XXXXXXX14

Education

pima community college

1992 - 1994

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