About

Jerry Rajan is a highly skilled and experienced support engineer with over a decade of experience in the IT industry. Currently, he is serving as a support engineer at Salesforce, a leading cloud-based software company that provides customer relationship management solutions. In this role, he is responsible for providing technical support to customers and resolving their queries related to Salesforce products. Prior to joining Salesforce, Jerry worked as a Salesforce consultant at Sycomp and as a senior Salesforce consultant at Gyansys Inc. During his tenure at these companies, he gained extensive experience in implementing Salesforce solutions, customizing Salesforce applications, and providing training to end-users. He also worked closely with clients to understand their business requirements and provided them with the best possible solutions to meet their needs. Jerry holds a bachelor's degree in Computer Science from Karunya Institute of Technology and Sciences, Coimbatore, Tamil Nadu, India. He also completed his high school education from Mes Indian School. With his strong educational background and technical expertise in Salesforce, Jerry has become a valuable asset to the IT industry. Jerry is proficient in Salesforce and has a deep understanding of its various modules, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud. He has also worked on several Salesforce integration projects and has experience in integrating Salesforce with other third-party applications. With over 10 years of relevant experience in the IT industry, Jerry possesses excellent communication and problem-solving skills. He is a quick learner and adapts to new technologies and environments easily. Jerry is a team player and believes in collaborating with his colleagues to achieve common goals.