About

Jim Benjamin is an accomplished executive with over 38 years of experience in new business development, operations, and client relationship management in the account receivable management and BPO space. He has successfully managed multiple call/contact centers with a focus on education, government, healthcare, financial services, and auto, and has led over 700 employees. Jim has managed industry P&L's over budgeted revenue and EBITDA expectations, and has an extensive list of professional and client references. Throughout his career, Jim has developed great partnerships with key clients in various industries, including education, healthcare, financial services, auto, and government. He attributes his success to building strong and passionate teams that perform for clients and the company. Jim's leadership skills and integrity match the company's vision and values. Jim has over 28 years of executive operations experience and over 10 years of sales experience. He has proven expertise in the education, healthcare, auto, financial, and government industries. His sales, operations, client relationship management, and leadership skills are transferable to any industry. Currently, Jim is the Director of Business Development at Coast Professional, Inc., one of the "Best in Class" companies within the ARM/BPO industry. He is proud and excited to be part of the Coast Family. Jim's past experience includes serving as Vice President of Sales at Mammoth Tech, Inc. (formerly CAI), a people-first contact center dedicated to changing the calling and collections industry by focusing on the needs of clients and their communities, and as SVP of Sales at Credit Control, LLC. Jim earned an associate's degree in business administration and management from Columbus State Community College in 1977. He has relevant experience of 45.81 years.