About

Jitender Kumar is a Senior Director of Engineering at Unacademy with over 11 years of experience building high-performance teams and large-scale systems in various domains. He is passionate about the intersection of data science and human interactions, scalable software architectures, and delightful user experiences. At Unacademy, Jitender has played a significant role in building and expanding the learner experience team by structuring it into horizontal and vertical PODs. He has also improved the efficiency of the team's working across product, tech, and UX design by changing processes. Jitender has brought customer empathy and quality focus to the learner experience team while also improving the performance of Unacademy's website and M-Web, achieving Lighthouse scores of 90+ for important areas. He has also focused on improving app health metrics like startup time, build time, app size, etc. Previously, Jitender worked as a Director of Engineering at Unacademy, where he built a high-performing team of 50+ people starting from 13 and hired skilled engineers, leads, and managers. He also launched industry-shaping products in social learning, doubt-solving, test experiences, 1:1 mentorship, and many more. Jitender scaled the architecture by moving from monolith to microservices, building low latency systems at scale. Before joining Unacademy, Jitender worked as a Senior Engineering Manager at Myntra, where he grew a team of 6 people to 17, hiring 13 skilled engineers at different levels. He built a culture of delivery excellence, delivering three new products in 1.5 years, including market intelligence, consumer demand-based planning, and data as a service. Jitender scaled the execution by creating three execution Pods, setting up processes, and creating a culture of collaboration. He also built tech platforms around crawl data and AI capabilities for the future while building the Market Intelligence product. Jitender holds a Bachelor of Technology (B.Tech.) in Computer Engineering from the National Institute of Technology Kurukshetra. He has a diverse tech stack that includes senior software engineering, testing, designing, data science, web, microservices, and AI. With 10.87 years of relevant experience, Jitender is a seasoned engineering leader with a track record of building and scaling high-performance teams and systems.