About

Jithendran Subburaj is a Senior Technical Support Engineer at McAfee with over 9 years of experience in troubleshooting issues for McAfee Enterprise products. He is skilled in handling a wide range of products such as McAfee Agent, McAfee EPO, McAfee HDLP, McAfee Network DLP, Prevent, Monitor and Discover, McAfee Drive Encryption, and McAfee File and Removable Media Protection, among others. Jithendran has worked as a Technical Support Engineer and Data Protection Engineer at McAfee and as a Senior Analyst at HCL. In his roles, he has handled various products such as McAfee Endpoint Security, McAfee DLP, Device Control, McAfee Site Advisor Enterprise, and McAfee Solidcore, among others. He has experience in DAT remediation, creating ePO policies, tags, server tasks, reporting, and in applying them, handling AV scan exclusions. Jithendran has also handled virus attacks and remediated corrupted AV software. Jithendran has a Bachelor's degree in Computer Science from Anna University and completed his SSLC from Montfort Matriculation Higher Secondary School, Chennai. He possesses leadership and presentation skills and a positive attitude. He has trained new L1 teams on McAfee Endpoint products and is skilled in coordinating and communicating with others and in training rookies. Overall, Jithendran is a highly skilled Technical Support Engineer with expertise in handling a wide range of McAfee Enterprise products. He has a strong technical background and has demonstrated his ability to troubleshoot complex issues. Jithendran is a valuable asset to any team and can contribute to the success of any project.