About

Joanna Chia is a highly experienced Software Engineer with a demonstrated history of working in the computer software industry. Currently working at Brex as a Senior Software Engineer, she has previously worked at Iterable in the same role. Joanna has a Bachelor of Science degree in Mathematics of Computation from the University of California, Los Angeles. Joanna's expertise lies in a wide range of technologies such as Redis, RabbitMQ, Scala, ML, Elastic Search, and Postgres. Her experience spans over 7.78 years in the industry, during which she has initiated and led efforts to improve reliability by migrating the Redis client and enabling clustered-mode. She has also broken out monolith usage of Redis into separate services. Joanna has a track record of planning and shipping features including Product Recommendations, Catalog, and many others with an approximate contract value of $5 million. As a Senior Software Engineer at Iterable, Joanna led and shipped several new features in the Iterable ecosystem, including Facebook Custom Audience, Message Type Opt-In Subscription Paradigm, and API for Machine Learning Integration. She has resolved production incidents as part of the on-call rotation, contributed to playbooks, and troubleshot for specific customers when they were encountering issues. Joanna has also fixed bugs, which touched many components throughout the stack, including Scala on Play Framework, RabbitMQ, ElasticSearch, Postgres, and Redis. Joanna has mentored junior engineers, elevated the engineering interview experience through new questions and rubrics, and initiated improvements to reduce burnout in the on-call rotation for the team. She is a highly motivated individual who is passionate about delivering high-quality software solutions.