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joseph huggins
senior escalation engineer
About
Joseph Huggins is a Senior Escalation Engineer at NetApp with over 12 years of relevant experience in the field. In his current role, he is responsible for managing and resolving complex technical issues that arise during the implementation and operation of NetApp's products and services. Prior to his current position, Joseph held the role of Escalation Engineer at NetApp, where he gained extensive experience in troubleshooting and resolving technical issues related to NetApp's products. He also worked as a Technical Support Engineer at the same company, where he provided technical support to customers and partners. Joseph holds a Bachelor's degree in Computer Science from Wichita State University, where he graduated in 2011. During his time at the university, he gained valuable knowledge and skills in computer science and software engineering. Throughout his career, Joseph has demonstrated exceptional problem-solving skills, attention to detail, and a strong ability to work under pressure. He has a proven track record of successfully resolving complex technical issues and delivering high-quality customer service. As a Senior Escalation Engineer at NetApp, Joseph is committed to ensuring that customers receive the best possible support and service. He is passionate about using his technical expertise to help customers overcome challenges and achieve their goals. Joseph is a valuable asset to the NetApp team and is highly respected by his colleagues and customers alike.
Education Overview
• wichita state university
Companies Overview
• netapp
• wichita state university
Experience Overview
9.1 Years
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Experience
Skills
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cisco ios
cisco networking
cisco technologies
content development
firewalls
netapp filers
process writing
project planning
routing
snapmirror
storage
tcp
tcp/ip
technical support
Technical Support
troubleshooting
vendor relations
wireless networking
Contact Details
Email (Verified)
jhuXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
wichita state university
2007 - 2011
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