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j

joseph huggins

senior escalation engineer

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About

Joseph Huggins is a Senior Escalation Engineer at NetApp with over 12 years of relevant experience in the field. In his current role, he is responsible for managing and resolving complex technical issues that arise during the implementation and operation of NetApp's products and services. Prior to his current position, Joseph held the role of Escalation Engineer at NetApp, where he gained extensive experience in troubleshooting and resolving technical issues related to NetApp's products. He also worked as a Technical Support Engineer at the same company, where he provided technical support to customers and partners. Joseph holds a Bachelor's degree in Computer Science from Wichita State University, where he graduated in 2011. During his time at the university, he gained valuable knowledge and skills in computer science and software engineering. Throughout his career, Joseph has demonstrated exceptional problem-solving skills, attention to detail, and a strong ability to work under pressure. He has a proven track record of successfully resolving complex technical issues and delivering high-quality customer service. As a Senior Escalation Engineer at NetApp, Joseph is committed to ensuring that customers receive the best possible support and service. He is passionate about using his technical expertise to help customers overcome challenges and achieve their goals. Joseph is a valuable asset to the NetApp team and is highly respected by his colleagues and customers alike.

Education Overview

• wichita state university

Companies Overview

• netapp

• wichita state university

Experience Overview

9.1 Years

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Experience

senior escalation engineer

netapp | sunnyvale, california, united states

2019 - 2022

escalation engineer

netapp | sunnyvale, california, united states

2014 - 2019

technical support engineer

netapp | sunnyvale, california, united states

2012 - 2014

lead, small business content development team

wichita state university | united states

2010 - 2012

senior customer service engineer

wichita state university | united states

2007 - 2011

Skills

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cisco ios

cisco networking

cisco technologies

content development

firewalls

netapp filers

process writing

project planning

routing

snapmirror

storage

tcp

tcp/ip

technical support

Technical Support

troubleshooting

vendor relations

wireless networking

Contact Details

Email (Verified)

jhuXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

wichita state university

2007 - 2011

Frequently asked questions

What company does joseph huggins work for?

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joseph huggins works for netapp

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joseph huggins's role in his workplace is senior escalation engineer

What is joseph huggins's tenure in his workplace?

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joseph huggins's tenure in his workplace is 2.59 years

What is joseph huggins's total experience?

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joseph huggins's total experience is 9.08 years

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joseph huggins's LinkedIn profile can be found here

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joseph huggins's email address is jhuXXXXXXXXXXXXXXXom. Unlock here

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joseph huggins's phone number is +91XXXXXXXXXX. Unlock here

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joseph huggins has attended wichita state university

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joseph huggins has worked with netapp, netapp, netapp, wichita state university, wichita state university

What are some of joseph huggins's skills?

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joseph huggins has skills in cisco ios, cisco networking, cisco technologies, content development, firewalls, netapp filers and more.

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