About

Justin Ng is a highly skilled Senior Software Engineer with 3.86 years of relevant experience in designing and implementing business automation workflows through integration platforms and bespoke backend systems. He is an integration expert with four years of experience automating processes between order and invoicing systems such as Salesforce and Workday, facilitating the seamless flow from Quote to Cash. Justin is an innovation leader who has pioneered various projects focusing on improving developer productivity. He wrote a custom library to enable developers to perform unit testing and CI/CD on proprietary code bases, reducing the amount of engineering business hours spent by his team developing features by at least 50%. He is currently leading an initiative to convert a part of his organization's technology stack to microservices on AWS Serverless Application Model, as well as an API-enabled Elasticsearch instance for org-wide logging and metrics visualization. Justin is 3x AWS Certified, demonstrating his expertise in the field. Currently working at Slack, Justin is responsible for building interactive apps on the Slack platform that can help customers enhance engagement, make informed, data-driven decisions, and realize the full potential of the Customer 360 ecosystem. He is also responsible for architecting and implementing org-wide services for logging, code execution, and quality assurance using AWS-based serverless microservice pattern, complementing event orchestration platforms such as Workato. Justin has previously worked at Slack as a Software Engineer and Consulting Software Engineer. He pioneered and co-led the development of the company's internal Order Automation system, which is based on leading integration platforms, and further increased the rate of automation from 70% to 94% over a span of two years. He also designed and delivered unit test frameworks and continuous integration capabilities using Ruby, RSpec, and GitHub CI for custom code bases, reducing the amount of engineering business hours spent by his team developing features. Justin holds a BEng (Hons) in Computer Engineering from the National University of Singapore and has completed courses in Management Science and Engineering and NOC Silicon Valley from Stanford University and NUS Overseas Colleges, respectively. His tech stack includes Software Engineer, AWS, Integration, test, Microservices, Backend, CI/CD, Salesforce, qa, Elastic Search, Senior Software Engineer, Ruby, and Web.