About

Kamal Kohli is a highly energetic and detail-oriented executive in the IT Services Industry, known for his result-oriented approach in design, strategy, and planning. He is an effective communicator with a relationship-focused leadership style and the ability to build trust among team members to drive efficiency and productivity. Currently, Kamal is the Head of Global Support Services at AVASO Technology Solutions, where he oversees global IT delivery operations, including field services, service desk, professional service consulting, and supply chain. He believes in creating a framework that is process-driven, people-centric, and targets customer excellence. With 7.61 years of relevant experience, Kamal has a proven track record of achieving operational excellence, effective communication, and growing business relations. In his previous roles at AVASO, he served as Associate Director and Senior Manager, managing the support services organization globally. He worked closely with managers, team leaders, and ground staff to create an organization that seeks performance improvement, including personnel, service quality, financial, KPIs, and customer satisfaction. Kamal holds a Bachelor of Engineering degree in Computer Science from Chitkara University, where he graduated in 2015. He is a detail-oriented professional with a zeal to achieve operational excellence and is committed to creating a framework that targets customer excellence.