About

Kanika Kapoor is a highly experienced Senior Customer Engineer currently working for Microsoft. With over 7 years of experience in the industry, she has a proven track record of delivering exceptional customer service and technical support. Kanika began her career at Amazon, where she worked as an S3 Customer Experience Support Engineer and later as a Cloud Support Engineer II. During her time at Amazon, she gained an in-depth understanding of cloud computing and honed her skills in troubleshooting and problem-solving. Kanika holds a Bachelor's degree in Computer Science from the University of Texas and a Master's degree in Information Technology and Management from the University of Texas at Dallas. She also completed her schooling from Hans Raj Model School and Amity University. In her current role at Microsoft, Kanika is responsible for providing technical support to enterprise-level customers. She works closely with customers to understand their needs and provides tailored solutions to meet their requirements. She is an expert in Microsoft's cloud technologies and is always up-to-date with the latest developments in the industry. Kanika is a results-driven individual with a strong work ethic. She is highly motivated and always goes the extra mile to ensure customer satisfaction. She is an excellent communicator and collaborates effectively with cross-functional teams. Overall, Kanika Kapoor is a seasoned Senior Customer Engineer with a wealth of experience in the industry. She is a valuable asset to any organization and is committed to delivering exceptional results.