About

Kapil Kulkarni is an experienced Business Analyst with a demonstrated history of working in the information technology and services industry. He has an ability to transform the needs of business users into functional requirements and possesses hands-on experience in Requirement Gathering, creating business/test concepts, documentation, and business testing. Kapil is well-informed with all phases of Software Development Life Cycle (SDLC) in Agile and Waterfall models. Kapil's key competencies include Business Analysis, Problem Solving, Stakeholder Management, Requirement Gathering, Change Analyzing, Interface between Business and IT, and Product Management. He is proficient in various technologies, methodologies, and frameworks such as JIRA, confluence, Agile-SCRUM, Database-MySQL, Tableau, Use Case Modeling, UML, MS Visio, and Draw.io. Kapil has domain expertise in Automobile, Cloud Telephony, BFSI, and Customer Relationship Management. He is currently working as a Consultant/Business Analyst at CRMNEXT, where he meets clients to understand their CRM and process requirements, works as a team member for system requirements definition process and system setup during implementation, and re-engineers business processes to ensure accurate CRM roll-out. He is responsible for the implementation of client systems, developing high-level implementation plans, creating and managing the project schedule, and translating client requirements into system configuration and custom developments. Kapil has previously worked as an IT Business Analyst at Girnarsoft and as an Engineer at Helical Auto Technology India Private Limited. He has a Bachelor of Engineering degree in Mechanical Engineering from Savitribai Phule Pune University. Kapil's relevant experience in the industry is 4.35 years. He is a certified Business Analyst and Agile Business Analyst with a Professional Scrum Master I certification and SFPC™ certification.