About

Karan Khanna is a Senior Software Engineer at ServiceNow, with over 6 years of relevant experience in the field. He is a Machine Learning enthusiast and has previously worked with NatWest Group as a Software Engineer. In his current role, Karan is responsible for developing and maintaining enterprise-level applications using the latest tools and methodologies. He is known for providing innovative solutions that cater to business processes and challenges. Karan's education background and work experience have equipped him with analytical thinking, attention to detail, and proactive problem-solving skills. Karan has made significant contributions to ServiceNow's platform, including automated triaging of vulnerabilities for remediation, AI/ML integration with VR product for assignment group prediction, and leading the development of application vulnerability integrations with ServiceNow. These features have created business value by increasing up-sell opportunities and improving win rates against other vendors. They have also provided customer value by reducing remediation time and providing a single platform to understand the security posture. Before joining ServiceNow, Karan worked with NatWest Group, where he developed high-value features and made individual contributions to Digital Engineering Services and Risk and Finance Solutions teams. He was recognized for introducing methodologies and best practices that enhanced product definition, release processes, and customization of applications. Karan was also instrumental in sensitizing people regarding the expectation of employees belonging to different generations at the workplace as ELN Chair for Multi-generations work-stream under Diversity & Inclusion. Karan holds a Bachelor's degree in Computer Science and Engineering from MNNIT Allahabad and completed his schooling in Computer Science from Boys' High School & College, Allahabad. He is proficient in Software Engineering, ML, AI, Java, SQL, Integration, Infra, DevOps, and Javascript.