About

Karina Gonzalez is a Full-Stack Software Engineer with a background in Project Management and a focus on Workforce Analytics. With over 7 years of experience in the FinTech community, Karina has a proven track record of success in both technical and managerial roles. Currently working as a Software Engineer at Recurly, Karina is responsible for developing and maintaining full-stack web applications. She has extensive experience in third-party integrations, including Netsuite, Salesforce, and QuickBooks, and is skilled in using JIRA to track and manage high-priority bugs. Karina also has experience with Graylog, which she uses to confirm client and server-side logs. Prior to her role at Recurly, Karina worked as a Project Manager at PayPal, where she transformed the staffing and hiring methods of Braintree by implementing the Erlang-C Model. She supervised incoming phone and ticket queue volume for six different teams and analyzed gaps in coverage and knowledge to influence hiring decisions across the organization. Karina also organized monthly meetings with the leadership team to assess and develop the needs of the business and meet dedicated KPIs and SLAs. Karina holds a Certificate in Full-Stack Web Development from Actualize Coding Bootcamp, as well as an Associate of Science and an Associate of Arts from Harper College. She is skilled in software engineering, web development, Salesforce, and integration. Overall, Karina is a highly skilled Full-Stack Software Engineer with a diverse background in both technical and managerial roles. She is an excellent communicator and problem-solver, and she is committed to delivering high-quality work that meets the needs of her clients and colleagues.