About

Karthik Mohan is an accomplished AVP at Intelliswift Software, Inc. with over 20 years of experience in IT delivery and technology leadership. He has led and managed services delivery with multiple service lines, including product/application ADM, database administration, service desk operations, and infra/NOC services. Karthik has also led delivery and P&L for the business unit with a total annual revenue of $10M+. As a management representative (MR), Karthik has led and implemented ISO 27001 (ISMS) and 20000 (SMS) standards/delivery excellence across the organization. He has experience in designing and managing service delivery KRAs, such as SLA adherence, productivity, backlog index, and automation and innovation in service operations, delivering improved efficiencies. Karthik is known for his strong collaboration skills and working with cross-functional teams. He has excelled in people management, managing employee compensation, hiring and progression, and employee ESAT. Karthik has also been involved in vendor management, SOW/SLA negotiation, and pricing. With onsite experience across multiple geographies, including Singapore, HK, USA, Korea, and China, Karthik has developed a global perspective and expertise in managing diverse teams. He holds a degree in Electronics from Fr. Agnel Jr. College and has attended Gokuldham High School. Karthik's tech stack includes infra, and he has relevant experience of 23.71 years. He has previously worked as a Senior Director of Delivery at Intelliswift Software and Xpanxion. Karthik's expertise in IT delivery and technology leadership has helped him achieve success in his career, and he continues to make valuable contributions to his current organization.