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IT Services and IT Consulting

LateShipment.com (UK)

LateShipment.com Australia

LateShipment Pulse

Patrick Bartlett

Lead Frontend Developer at LateShipment.com

Govindaraj K

Head of Sales and Customer Sucess @ LateShipment | Helping companies drive everything post-purchase from one place

Daniel Enosh .

Account Manager at LateShipment.com

Vetri selvan

At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying heavily for shipping, have very little control over their shipping carriers' service quality and strive to fix that power imbalance. Our groundbreaking Delivery Experience Management solution helps businesses create memorable post-purchase customer experiences with tools to improve visibility and customer engagement post-purchase. Our Automated Shipping Refunds solution helps businesses bring better performance accountability to shipping carrier services and recover millions of dollars in refund claims. Based in Orlando, Florida, we at LateShipment.com have tracked over 100 million packages from over 50 shipping carriers globally, helping top brands worldwide optimize their fulfilment operations.

LateShipment.com is the leading post-purchase experience software platform, helping brands grow revenue, cut costs, and improve shipping, delivery, and returns.

Returns: From Challenge to Opportunity This Holiday Season 🎁 #holidayseason #returns #ecommerce

LateShipment.com

Still managing returns the old way? Returning their orders is already a hassle for customers—don’t make it worse with a complicated process. With LateShipment.com , your customers can initiate returns in just 5 clicks or less, making the process faster, easier, and stress-free. ✅ Simplify returns with minimal effort ✅ Boost customer loyalty with a seamless experience ✅ Streamline your operations and reduce support workload #Ecommerce #Returns #CustomerExperience

eCommerceFuel

🚀 Exciting News! 🎉 We have been featured in eCommerce Fuel's Partner Program! With 50% of their members checking eCommerceFuel before making major software decisions, this recognition highlights our commitment to empowering e-commerce businesses with seamless post-purchase solutions. Delighted to be listed alongside some of the best SaaS companies in the e-commerce space. 👉 Check out the full list here - https://lnkd.in/gx5xfevc (psst… we’re on it!) #Ecommerce #SaaS #Recognition

David Scott

🎉 Exciting Partnership Announcement! David Scott , COO of ShipTime, has shared his thoughts on our latest integration. We too are thrilled to partner with ShipTime to make returns easier, faster, and more affordable than ever. Stay tuned for how this game-changing integration can transform your returns process! #Ecommerce #ReturnsManagement #Partnership

ShipTime

Did you know? The average return rate for e-commerce orders is between 20–30%, and merchandise returns in the U.S. are projected to hit a staggering $890 billion in 2024—that’s 16.9% of total sales. For something so frequent and important, the return process remains unnecessarily complex, frustrating customers and eating into profits. But it doesn’t have to be this way. With the LateShipment.com x ShipTime integration, returns are now simpler, faster, and more affordable than ever. Here’s the kicker:👉 Save up to 76% on your return shipping labels! 💡 Stay tuned—this is just the beginning. More exciting updates to simplify your returns process are on the way! #ecommerce #returnsmanagement #returnlabels #partnerships

Did you know that Canada Post is currently dealing with a 12 million parcel backlog, putting holiday parcels at risk? Or that Canadian carriers are projected to face holiday shipment delays ranging from 18% to 22%? If you're already aware, that's great—you’re ahead of the curve in staying prepared for the holiday rush. If not, don’t worry—we’ve got you covered. Our 2024 State of E-commerce Holiday Shipping Report is here, spotlighting insights on Canadian shipping performance this season. Packed with data-backed analysis, the report is your go-to resource for: 👉 On-time delivery performance trends 👉 Operational challenges faced by carriers 👉 Evolving consumer expectations for speed and reliability Whether you're a retailer planning holiday logistics or a journalist covering holiday retail trends, this report offers a clear roadmap to navigate the shipping landscape in Canada. 📥 Download the report here: https://lnkd.in/g8P_XWUN #Ecommerce #ShippingInsights #HolidayLogistics #CanadaPost

As you gear up for the holiday rush, remember that the sale doesn’t end at checkout—it extends until the customer is satisfied. Avoid these post-purchase pitfalls and you’ll not only survive the season but thrive in it. #Ecommerce #PostPurchase #CustomerExperience #HolidaySeason

Here’s a MUST-WATCH for every eCommerce business! #brandedtracking #tracking #WISMO #branding

Prepping was Act 1. Retention is Act 2. Let’s crush it. #holidayseason #ecommerce #retention

Black Friday might be behind us, but the shipping race has just begun! 🚚💨 The window to deliver is closing fast, and missing a deadline could mean more than just a late package—it could cost you loyal customers. 🫨 🗓️ Key Dates to Lock In: 📦 FedEx - FedEx SameDay – 12/24 - FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, Extra Hours – 12/23 - FedEx 2Day & FedEx 2Day AM – 12/20 (With an optional Saturday pickup (a $16 per package surcharge), the last day to ship for FedEx 2Day and FedEx 2Day AM can be extended to Saturday, Dec. 21st) - FedEx Express Saver – 12/19 FedEx Home Delivery: - 12/17 (5-day shipping) - 12/18 (4-day shipping) - 12/19 (3-day shipping) - 12/20 (2-day shipping) - 12/23 (1-day shipping) FedEx Ground Economy – 12/13 Read FedEx’s 2024 shipping deadlines for holiday packages in detail: https://lnkd.in/gntSjtqC 📦 UPS - 3 Day Select – Dec. 19 - 2nd Day Air – Dec. 20 - Next Day Air – Dec. 23 Read UPS’ 2024 Year-End Holiday Schedule: https://lnkd.in/gh2KH2EG To find out deadlines for #usps , #canadapost , check out this blog: https://lnkd.in/gdCH5wpq ✨ A Reminder: Every on-time delivery is a reason for your customers to come back. Every delay is a chance for competitors to win them over.