About

Keerthivasan M is a highly experienced Merchant Consultant at PayPal with over 9 years of relevant experience. He is responsible for checking the product listings and providing ideas to the merchants on how to describe the products, validating the price offered by the merchants, and advising them to offer discounts on the products based on market demand. He evaluates the merchants on their service, quality, delivery, and cost and keeps them up to date about eBay Seller Protection Policy. He conducts weekly calls with the merchants to discuss how to improve sales and ongoing trends with customers. Keerthivasan also analyzes, reports, and communicates order booking statuses using dashboards and manages returns and identical replacements upon request. He maintains merchant relationships to review future demand and cost reduction to increase sales. Prior to joining PayPal, Keerthivasan worked as a Senior Buyer at Infosys, where he created purchase orders, made changes in existing purchase orders, sent quote requests to suppliers, validated price and lead time in quotes, negotiated with clients for better prices, and updated product catalogs. He also created agreements between suppliers and buyers for repetitive purchases, tracked purchase records, and was responsible for Standard Operating Procedure creation and updation. Keerthivasan was also involved in sales order creation, changes, and status updates, as well as quote creation. Keerthivasan holds a Bachelor of Engineering degree in Computer Engineering from the Knowledge Institute of Technology, where he gained expertise in test automation, Selenium, Java, SDET, web and mobile QA, Jenkins, and integration. He is a highly skilled professional with a proven track record of success in the e-commerce industry.