About

Kevin Munkres, MBA, PMP is an accomplished Engineering Director, Professional Services Director, and Senior Engagement Manager with over 20 years of experience in managing and delivering large, complex client engagements. He possesses a proven track record of identifying, designing, and implementing creative business and technology solutions that drive growth and profitability for his clients. As a Senior Engagement Manager, Kevin is responsible for managing engagement risk, project economics, planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client. He is also involved in business development, where he develops and maintains contact with top decision-makers at key clients, organizes and leads pursuit teams, participates and leads aspects of the proposal development process, and contributes to the proposal pricing strategy. Kevin is passionate about practice development and eminence, and he is involved in the development of solutions and methodologies, whitepapers, and "point-of-view" documents. He is also a public speaker and has published in industry periodicals. Additionally, he is committed to people development and performs the role of counselor and coach, provides input and guidance into the firm's staffing process, and actively participates in staff recruitment and retention activities. Currently, Kevin works at Orange Business Services as a Contact Center Specialist for North America. Previously, he held the position of Senior Director of Professional Services at KTC Technology Services LLC and Senior Software Engineer at Uniview Technologies. He holds an MBA in Finance from Texas A&M University and a BSEET in Electronic Engineering Technology from Colorado Technical University. Kevin is a results-driven professional with a strong commitment to excellence and a passion for delivering exceptional client service. He is a strategic thinker with excellent problem-solving and analytical skills, and he is known for his ability to lead teams and inspire others to achieve their full potential.