About

Kevin Coburn is an experienced Associate Premier Support Engineer at Zendesk, with over 11 years of relevant experience. He is a highly skilled technical services professional with a background in physics and teaching. Prior to joining Zendesk, Kevin worked at Epic as a Technical Services professional, where he honed his skills in troubleshooting and problem-solving. Before that, he was a Lecturer in the Department of Physics at The Ohio State University, where he taught undergraduate students and conducted research in the field of physics. Kevin holds a Bachelor's degree and a Master's degree in Physics from The Ohio State University. He is a highly motivated individual with a passion for technology and a strong commitment to customer satisfaction. As an Associate Premier Support Engineer at Zendesk, Kevin is responsible for providing technical support to enterprise-level customers, troubleshooting complex issues, and ensuring customer satisfaction. He works closely with customers to understand their needs and provide solutions that meet their requirements. Kevin is a team player who thrives in a fast-paced environment. He is a problem solver who is always looking for new and innovative ways to improve processes and procedures. His excellent communication skills and ability to work well under pressure make him a valuable asset to any team.