About

Kimberly Velez is a highly skilled Technical Support Engineer with over 6 years of experience in providing technical support to clients across various industries. Currently, she is working at Bloomberg LP as a Technical Support Engineer where she is responsible for providing technical assistance to clients and resolving their technical issues. Prior to her current role, Kimberly worked at Acuris Global as a 1st Line Support Analyst where she provided technical support to clients and resolved their technical issues. She also worked at YAI as a System Support where she was responsible for providing technical support to clients and maintaining the system. Kimberly holds a Bachelor's degree in Computer Science from Long Island University, a degree in Computer Networking from Cochise College, and a Master's degree in Cybersecurity from Mercy College. Her educational background has equipped her with the necessary skills and knowledge to excel in her career. As a Technical Support Engineer, Kimberly has developed excellent communication skills and is able to explain technical concepts to clients in a clear and concise manner. She is also a problem solver and is able to quickly identify and resolve technical issues. In her current role, Kimberly has demonstrated her ability to work well under pressure and has consistently met and exceeded her targets. She is a team player and is always willing to go the extra mile to ensure that clients are satisfied with the service they receive. Overall, Kimberly Velez is a highly motivated and skilled Technical Support Engineer with a proven track record of providing excellent technical support to clients. She is a valuable asset to any organization and is committed to delivering exceptional service to clients.