Koti Paruchuri
Passionate about Crafting Innovative Solutions | Web Developer, Software Engineer, JavaScript, ColdFusion, SQL, Responsive Design, API integration, Node.js, AJAX, React
3
Years of Experience
Education
university of missouri, jawaharlal nehru technological university kakinada, narayana junior college india, dav public school
Companies
umkc institute for human development, umkc institute for human development, tcs, enlightened it developers private limited, indian railways
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Experience
2023 - Present
umkc institute for human development
Graduate Assistant
• Coordinated seamlessly for the Director of Business Operations, managing a spectrum of administrative and operational tasks across the Institute. • Overseeing desktops and laptops management across the office, I handled the deployment, maintenance, and support of software, hardware, and operating systems. Streamlined onboarding by configuring accounts and hardware for efficient IT operations. • Troubleshot Windows and Linux Servers, achieving a 20% reduction in support ticket resolution time. Managed Microsoft Apps and office-wide systems, collaborating with vendors for procurement. Conducted user training sessions, leading to a 25% increase in IT service awareness. Maintained effective communication with colleagues
2022 - 2023
umkc institute for human development
Student Assistant
2020 - 2022
tcs
Assistant Systems Engineer
• Orchestrated the successful implementation of Agile (Scrum) methodology throughout all phases of the Software Development Life Cycle (SDLC), boosting team collaboration and accelerating project delivery by 20%. • Worked closely with the product owner and Feature team lead to design Salesforce solutions, ensuring alignment with use cases. • Participated in sprint planning sessions, emphasizing alignment with Continuous Integration/Continuous Deployment (CICD) and automation tasks, while providing accurate estimates for Salesforce requirements at the sprint level. • Collaborated seamlessly with the Customer Experience team to enhance service delivery. • Implemented and maintained Lightning Knowledge for Lightning Communities, resulting in a 50% reduction in customer support inquiries and a 30% increase in self-service success rate on the help site. • Explored Salesforce capabilities, executing Proof of Concepts (POCs) for features such as LWC, Einstein Analytics, Experience sites, Einstein Bot, Aura, and Lightning components. • Evaluated and assessed Salesforce functionalities to enhance and revamp the customer and support agent experience. • Involved in setting up the UAT and QA environment and performed unit testing. • Used GitHub as version control system and for debugging used Splunk to check application logs.
2019 - 2020
enlightened it developers private limited
Junior Software Engineer
• Crafted websites employing a robust stack of technologies, including ASP, HTML, JavaScript, XML, CSS, and MS SQL Server. • Participated in testing and the introduction of new products, actively collaborating on a demo version that incorporated valuable user feedback, resulting in a 15% improvement in user satisfaction. • Presented design concepts to prospective clients, playing a role in a 25% increase in client acquisition and project visibility. • Utilized the opportunity to build proficiency in AWS services, contributing to a more streamlined user access process through IAM and optimizing resource utilization, leading to a 30% reduction in operational costs. • Played a crucial role in the maintenance and optimization of Confidential instances. Additionally, contributed to the design and development of AWS infrastructure, enhancing overall system reliability and scalability.
2019 - 2019
indian railways
Summer Internship
Experience
98 Skills
Administrative
ajax
Amazon Web Services (AWS)
Analytical Skills
analytics
Apex Programming
Application Programming Interfaces (API)
architecture
Atlas.ti
Automation
Backend
Business Operations
C (Programming Language)
CANoe
Cascading Style Sheets (CSS)
Cloud Computing
Collaboration
Communication
Communication
Communication Systems
CRM
Customer Experience
Customer Relationship Management (CRM)
Customer Support
Debugging
Design
Digital Signal Processing
Electrical Machines
Electronics
Embedded Systems
Frontend
GitHub
Google Cloud Platform (GCP)
Hardware
Heroku
html
HTML5
Information Security
Integrated Circuits (IC)
Integration
IT Integration
IT Management
IT Operations
Java
Java
JavaScript
Javascript
Lightning Web Components
linux
Management
Mathworks
Microsoft Azure
Microsoft Office
MySQL
MySQL
Network Administration
Network Design
NodeJS
Operating Systems
operations
Power Electronics
powerbi
Problem Solving
procurement
Project Delivery
Public Speaking
Python (Programming Language)
quality assurance (QA)
ReactJS
Real-time Control Systems
Real-Time Operating Systems (RTOS)
RESTful WebServices
Salesforce
Salesforce Lightning
Salesforce Sales Cloud
Salesforce.com Development
servers
Software Development Life Cycle (SDLC)
Software Engineer
Software Engineering
Software Infrastructure
Splunk
SQL
Statistical Learning
Support Services
System Administration
Tableau
Team Leadership
Technology Integration
test
testing
Unit Testing
Vector
Vector CANalyzer
Version Control
Visualforce
Web
Windows
Education
2022 - 2023
university of missouri
Master of Science - MS
Computer Science
2016 - 2020
jawaharlal nehru technological university kakinada
Bachelor of Technology - BTech
Electrical and Electronics Engineering
2014 - 2016
narayana junior college india
HSC
Science
2008 - 2014
dav public school
SSC
