About

Krishanu Ghosh is an experienced Product Manager with a keen interest in the 360 view of product roadmap, innovation, and execution to deliver quality products contributing to the growth of business and customer base. He believes that every challenge is an opportunity, which makes him think logically and come up with implementable solutions. Currently, he is working as a Senior Product Manager at Aditya Birla Health Insurance, building digital platforms in the health insurance domain. Krishanu has a proven track record of managing the highest performance of SBI ATMs with more customer acquisition and improved user experience. He has achieved the highest uptime of ATMs across India and instrumental in developing strategies for new ATM rollouts and improved value-added services. He has also managed a team of 5 people, designed wireframes and solutions with real-time MIS dashboards. Krishanu has improved the overall performance of 50,000 ATMs by 22% within 6 months and achieved 65% growth in non-SBI customer acquisition by installing new ATMs at competitive locations and reduced loss of INR 2 crores in 4 months. He has also designed RFP for 5000 new ATMs and evaluated the bidders and ensured the highest availability of ATMs and quick reconfiguration of machines within two months to handle new currency notes post-demonetization. Krishanu has also worked as a Product Manager at Future Group, where he developed and managed the digital journey through mobile applications – from order to delivery for B2B and B2C businesses. He directed the digital growth strategy for untapped regions and onboarded wholesalers on a new digital platform for B2B business. He also digitized post-order fulfillment through mobile apps with last-mile delivery management systems in B2C business and conceptualized the go-to-market strategy and rolled out an eCommerce platform for retailers. Krishanu has generated monthly orders of INR 2 crores in B2B format by collaborating with regional teams and surged GT sales by 50% within 3 months with automated process flow. Krishanu holds a PGDM degree in Sales, Marketing, and Business Development from the Institute of Management Technology, Ghaziabad, and a Bachelor of Technology degree in Electronics and Instrumentation Engineering from West Bengal University of Technology. He has expertise in product management, mobile, and web technologies, and has a total of 9.60 years of relevant experience.