About

Kshitij Pancholi is a highly skilled Software Engineer with 7.95 years of relevant experience in the tech industry. Currently working at Google, he previously worked at Amazon Web Services (AWS) in two different roles. In his most recent role at Amazon Connect, he worked on developing backend services using Java to execute highly scalable contact flow execution services. These contact flows are instructions that call center admins create to configure the service, such as playing a prompt or getting customer input. Kshitij utilized AWS technologies like DDB and S3 to build this service. Prior to that, Kshitij worked on Amazon's retail backend systems to support customer service platforms within the company. His team created backend services to manage high TPS traffic for hosting Amazon's customer service pages like Help, YourAccount, and Contact-Us. To scale services to meet Amazon traffic, he used cache, horizontal scaling, distributed architecture, and DynamoDb. Kshitij holds a Bachelor's degree in Computer Science from Visvesvaraya National Institute of Technology. He has a strong technical skill set, including expertise in AWS, web development, backend development, and Java. As a Software Engineer at Amazon Web Services and Google, Kshitij has demonstrated a high level of technical proficiency and a deep understanding of complex systems. He is a dedicated and detail-oriented professional who is always looking for ways to improve his work and deliver high-quality results. Kshitij is a valuable addition to any team and is committed to delivering outstanding work that meets the highest standards of excellence.