About

Kumar Rana is a highly skilled and experienced Senior Associate Engineer at AT&T. With over 13 years of relevant experience, he has developed a deep expertise in a range of technologies and platforms, including Cisco Contact Center (UCCE|PCCE), Google CCAI, Google Dialogflow (ES|CX), IVR, Java Based API Integration, Nuance (ASR|TTS), Cisco IP Telephony, Salesforce CRM CTI Integration, and Calabrio. Kumar began his career as an Associate Engineer at CSC, where he focused on Cisco voice network engineering. He then moved on to HCL, where he served as a Specialist Cisco Voice, further honing his skills in this area. Throughout his career, Kumar has demonstrated a strong commitment to staying up-to-date with the latest technologies and trends, and he has consistently sought out new challenges and opportunities to expand his knowledge and expertise. In addition to his technical skills, Kumar is also highly skilled in integration and Java, and he has experience working with Salesforce. He is a graduate of Vishveshwaraiah Technological University, where he earned a Bachelor's degree in 2008. Overall, Kumar is a highly skilled and dedicated engineer with a proven track record of success in a variety of roles and settings. He is passionate about technology and committed to delivering the highest quality solutions and services to his clients and colleagues.