About

Kumud Sharma is a Manager at Morgan Stanley with extensive experience in operational support and client consulting for application performance monitoring (APM) tools such as Dynatrace, AppDynamics, Splunk, and Grafana. She has a strong background in drafting SOW, project plans, and project implementation documentation as per customer requirements. Kumud is proficient in Agile as well as waterfall methodology and ensures that backlogs are prioritized, requirements are clear, and sprint planning and collaborative workspace are available. She tracks progress daily with the help of stand-up meetings and burn-down charts. Kumud's current role at Morgan Stanley is Manager - Reliability & Performance Engineering, where she is responsible for ensuring the reliability and performance of the company's applications. Prior to this, she worked as a Proactive Monitoring Engineer at Salesforce, where she was responsible for troubleshooting issues at various architectural tiers resulting in short-term mitigation and/or root cause determination. She also provided expert-level technical support to high-touch clients and managed escalations and expectations for both the client and internal personnel. Kumud has also worked as a System Engineer at Zensar, where she handled a team of 8 members to work efficiently in the Monitoring Team. Kumud holds a Post Graduate Diploma in Software Development with a specialization in DevOps from IIIT Bangalore, a PGDM from the Institute of Management Technology, CDL, and a Bachelor of Technology in Electronics and Communications Engineering from Dr. A.P.J. Abdul Kalam Technical University. Her tech stack includes product management, DevOps, software engineering, Java, Salesforce, integration, web, infra, SRE, test, Azure, and senior software engineering. Kumud has 2.94 years of relevant experience in the industry. She is a skilled professional with a strong track record of delivering high-quality work and building strong relationships with clients. Kumud is passionate about using her skills and experience to help organizations achieve their goals and improve their performance.