About

Kunal Khaware is an experienced Senior Software Engineering Manager with a proven track record of building enterprise-scale cloud-based applications. With almost a decade of relevant experience, he has developed the E2E database cloning for ServiceNow Instances, which helps customers to experiment and develop custom apps, perform upgrade testing on their sub-production instances, thereby reducing the cost and risk of maintaining and performing upgrades directly to production instances. Currently, Kunal is leading the Usage Analytics team at ServiceNow, where he is responsible for collecting usage data from applications running on the ServiceNow platform and transporting it to the data warehouse, which helps to make product decisions, build pricing models, and improves net promoter score. He is a passionate Engineering Manager who loves to make teams and people grow and succeed. Kunal has a strong background in software engineering and has worked in multiple roles at ServiceNow. As a Software Engineering Manager, he hired and built high-performing teams that have enabled usage services to cater to the scale for the next phase of the company. As a Staff Software Engineer, he scaled the cloning service and reduced the cloning time for large customers by 50%, and hired and ramped up a team of engineers. Kunal holds a PGSSP in Computer Science from the International Institute of Information Technology and a Bachelor of Engineering (BE) in Computer Science from Panjab University. He has a diverse tech stack that includes Java, Javascript, and Data Warehouse. Kunal is a team player who is always willing to learn and adapt to new technologies and methodologies. In summary, Kunal Khaware is an accomplished Senior Software Engineering Manager with extensive experience in building enterprise-scale cloud-based applications. He is a dynamic leader who is passionate about building high-performing teams and helping people grow and succeed.