About

Kushal Kumar Sharma is a certified and experienced program manager and great team builder with over 10 years of cross-functional experience in Agile project management, key account management, and client onboarding. He is passionate about empathetic leadership, agile mindset, product mindset, consultative experience, and inclusive collaboration. Kushal has proven work experience in working with clients like American Express, Virgin Atlantic Airways, Stolt Tankers, Tata Teleservices, Lloyds Banking Group, and Bombardier Transportation. He is well-versed in project life cycle management, including agile-driven projects, and actively involved in project governance, RAG, work breakdown structures, and sprint planning. Additionally, he is skilled in providing thought leadership, delegating tasks, and motivating the team to achieve the best goal by maintaining a healthy environment. Currently working as a Manager Agile Program Management at Publicis Sapient, Kushal is responsible for governing overall SFMC governance that includes use case journey and activation, template markets rollout, SFMC consulting, various reports, and other aligned KPIs. He is accountable for all the business communication with local email agencies and local Daimler/MPC, especially related to kick-offs, planning, customization, ongoing build, UAT, activation support. Kushal has worked with Code Brew Labs as a Senior Project Manager, managing premium complex app-based projects focused on emerging technology like artificial intelligence-based chat-boat and Google Dialogue Flow projects in the domain of e-commerce, healthcare, groceries, beauty, fitness-based app, pharmacy app, Uber like app development, social media app development, and Upwork like market place. He has also worked with Oodles as a Technical Project Manager, where he was well-versed in project life cycle management, including agile-driven projects, and actively involved in project governance, RAG, work breakdown structure, and sprint planning. Kushal holds a Bachelor of Engineering in Computer Science and Engineering from Sant Longowal Institute of Engineering & Technology and a Diploma in Computer Science and Engineering from the same institute. He has also done non-medical senior secondary high school (+2) from Sant Longowal Institute of Engineering & Technology and completed his matriculation from Kendriya Vidyalaya. With 11.70 years of relevant experience, Kushal is an accomplished professional who can lead teams and deliver projects within time, in quality, and in budget. He is an excellent communicator who can present complex ideas