About

Laith Mohammad is a highly experienced SaaS professional with a total of 10 years of work experience. He has a diverse background that includes expertise in online payments, digital marketing, information technology, e-mail marketing, web development, account management, and project management. Laith is currently working as the Director of Implementation Engineering at checkout.com, where he is responsible for boosting the company's revenue by managing a team of implementation engineers and utilizing his knowledge in the payments industry. Prior to his current role, Laith worked as a Client Support Manager at emarsys, where he managed over 30 client accounts in the Middle East and Africa, including industry leaders such as Cobone.com, OLX, Travelstart, Brands for less, Awok, Trolley.ae, and Sell any car.com. He was responsible for managing new account setups, existing client projects, and training new and existing clients on the Emarsys Marketing Suite. Laith also troubleshooted issues encountered on the Emarsys multi-channel marketing software, including email deliverability, email creation, email template issues, contacts database management, filtering, and access level management. He built automated programs for clients using the marketing software for various purposes, including abandoned cart automated program, welcome program, post-purchase program, and many others that boosted client's email revenue above 10%. Laith also worked as a Training Coordinator and Sales Executive at Progress Management Consultants, where he was responsible for coordinating and setting up training programs, finding available and suitable trainers, booking venues, preparing training material, and collecting feedback from trainees after the course. He also found in-house or public soft skills training opportunities. Laith holds a Bachelor's Degree in eCommerce and Marketing from the American University in the Emirates (AUE) and High School Equivalence Certificate Program from Al Ain and General Secondary Education from Tawam High School. He has a relevant experience of 4.95 years and possesses expertise in Senior Software Engineering and Web development.