About

Lalit Kumar is a highly skilled Staff Software Engineer with over 10 years of experience in the industry. He is currently working at ServiceNow, where he has been responsible for designing, developing, and enhancing the core platform product called Virtual Agent. Lalit has expertise in core Java, Design Patterns, Data Structure & Algorithms, and has integrated Virtual Agent with multiple clients like Slack/Teams/Workplace. He has also restructured the existing framework to improve performance and implemented a Hybrid Queue to make it stable in case of node failure & in-memory queue overflow. Lalit is a BITS Pilani postgraduate, with a degree in Software Systems. He has previously worked at Oracle and has extensive experience in the field of software engineering. He has also worked as a Product Manager and has a strong understanding of product development and management. Lalit is proficient in SQL, Javascript, Search, ETL, Integration, and Web technologies. As a Senior Software Engineer, Lalit has a proven track record of delivering high-quality software solutions. He has a deep understanding of the software development life cycle and is skilled in agile methodologies. Lalit is a team player and has excellent communication skills, which enable him to work collaboratively with cross-functional teams. In summary, Lalit Kumar is a highly skilled Staff Software Engineer with expertise in core Java, Design Patterns, Data Structure & Algorithms, and a strong understanding of product development and management. He has over 10 years of experience in the industry, and his work at ServiceNow has been instrumental in the development of the Virtual Agent product. Lalit is a team player with excellent communication skills and has a proven track record of delivering high-quality software solutions.