About

Lavenya Alagarsamy is a highly skilled Senior Software Engineer at Freshworks with over 7 years of relevant experience in developing products and services in Ruby, Ruby on Rails, Nodejs, and Emberjs. She is currently exploring Go and is eager to work on new ideas and build high-performance and reliable systems. Lavenya's expertise lies in backend development, integration, and mobile application performance improvement. At Freshworks, she worked on building telephony services in Freshcaller, handling call functionalities like transfer, conference, and recording using Twilio, Ruby on Rails, and Emberjs. She also integrated the service to various Freshworks products. Lavenya's contribution to the Freshcaller product includes implementing calls handling in large volume, call performance improvement, and deployment automation. Before joining Freshworks, Lavenya worked as a Software Engineer - Platform Integration at Market Simplified, where she developed services that could handle request/response between mobile devices and brokerage back-end servers in an effective manner, improving the performance of mobile applications. She worked mostly in C++ and Java. Lavenya holds a Master of Science (M.Sc.) in Software Engineering from the Coimbatore Institute of Technology, where she gained extensive knowledge in software engineering. Her tech stack includes Ruby, AWS, Javascript, Spring, Ember.js, Redis, MySQL, and Elastic Search. Lavenya is a proactive and result-oriented individual who is always eager to learn and take on new challenges. She has excellent problem-solving skills and can work well under pressure.