About

Likhitha Kotian is an experienced Developer Experience Specialist at DigitalOcean with over 7 years of relevant experience. Her expertise lies in technical administration, troubleshooting various technical and non-technical issues related to website hosting plans and services, and building websites using various applications such as WordPress, Joomla, Weebly, website builder, Prestashop, and Opencart. She has a deep understanding of FTP, DNS management, and ControlPanel(4.0), and is well-versed in Linux, MySQL, and Apache. Likhitha is committed to achieving customer satisfaction through email platforms and has excellent analytical skills in analyzing customer issues and fixing them. Currently working as an Administrator L1 at Diya Systems CMMIL3, Mangalore, Likhitha is responsible for troubleshooting billing, technical, and non-technical issues from customers related to web hosting plans and services. She has previously worked as an Administrator L2 at Diya Systems CMMIL3, Mangalore, where she dealt with customer queries related to website hosting services through email platforms. Likhitha holds a Bachelor of Engineering (B.E.) degree in Telecommunications Engineering from P.A College of Engineering, where she graduated in 2013. Her tech stack includes MySQL and Web, and she has worked with various companies throughout her career. With her ability to multitask and carry out the provided task by supervisors within the given time frame, Likhitha is a valuable asset to any organization she works for.