About

I am a dedicated and results-oriented Customer Service Specialist with over 2.9 years of experience in delivering exceptional client support across various industries, including technology, telecommunications, and e-commerce. Skilled in utilizing CRM tools like Zendesk, Shopify, and HubSpot to optimize workflows, I have consistently demonstrated my ability to handle complex customer inquiries, resolve issues efficiently, and maintain strong client relationships. My experience spans working with global teams in dynamic environments, including remote settings, where I have successfully balanced productivity, empathy, and professionalism. I am passionate about contributing to customer success by offering effective communication, creative problem-solving, and a customer-first approach. I am always open to new opportunities that allow me to apply my skills, grow professionally, and make a meaningful impact in customer experience.