About

Louis Herr-Fender is a highly skilled Data Analyst with over four years of experience in the field. He is currently employed at Aircall, where he serves as a Data Analyst - Product Insight. In this role, Louis works closely with Product Managers to help them prioritize features on the company's roadmap, explore new growth opportunities, and find key drivers of success. Prior to his current position, Louis worked at Aircall in two other capacities. First, he served as a Partnership - Business Developer, where he helped businesses set up their phone systems and seamlessly integrate them with their existing devices and CRM/help desk. Later, he worked as a Customer Success Manager, where he maximized customer value by managing portfolios of accounts, identifying opportunities for growth, increasing customer happiness and loyalty, defining customer journey and touchpoints, and reducing churn and contraction. Louis holds a Master of Science degree in Data Analytics & Artificial Intelligence from edhec business school, which he earned in 2019. Prior to that, he earned a Master's degree in Business Management - Grande Ecole from the same school in 2015. In 2018, he also completed a program at le wagon. Throughout his career, Louis has demonstrated a strong ability to analyze complex data and extract valuable insights. He is skilled in using a variety of tools and technologies to do so, including Python, SQL, and Excel. Additionally, he is a strong communicator who excels at working collaboratively with cross-functional teams. Overall, Louis Herr-Fender is a talented Data Analyst with a proven track record of success. He is highly motivated, detail-oriented, and passionate about using data to drive business growth and success.