About

Madhuri Duggirala is a highly experienced and accomplished technology leader with over 20 years of global experience. She has a proven track record of building highly complex, scalable, and distributed systems that have resulted in big revenues for the organizations she has worked for. Currently, Madhuri is the Vice President of gTech Customer Experience at Google India, where she leads a global and diverse organization powered by incredibly talented Googlers to enable customer success and create value for customers and partners. Her vision for her team is to provide excellent customer experience for each customer, every time. Madhuri has strong experience in building cloud platform solutions as well as building end-user services that serve millions of customers. She is experienced in managing all aspects of technology in all phases of strategy, software engineering, people management, and organizational leadership. Madhuri is an inspiring thought leader, strategic thinker, highly results-driven, passionate, and mentor who values inclusiveness and diversity. She has an innate talent to align large teams around a common mission and goals to deliver high impact. Madhuri has built and led strong, high-performing, and talented teams. She has created an environment that empowers and motivates team members to bring their best and achieve maximum potential. Madhuri has also been a moderator, panelist, and speaker for several executive leadership and women leadership panel discussions, conferences, and presentations across the industry. Madhuri's past experience includes working at Google as a Senior Director, where she led a global scales services team across the globe that enabled implementation, optimization, creative excellence, analytics of services across various Google products and various customer segments. She also worked as a Director, Scaled Campaign Services at Google, where she led a global team that enabled implementation, optimization, and analytics of Ad campaigns across the globe for all customer and advertiser segments. Madhuri holds a B.E (Hons) degree in Computer Science from Birla Institute of Technology and Science. She has also completed a Building a Strategic Mindset course from Indian School of Business and a Management Development Program for Senior Women from Indian Institute of Management, Ahmedabad. With 23.96 years of relevant experience, Madhuri is an accomplished leader who has made significant contributions to the technology industry.