About

Manan Dave is a seasoned professional with over 12 years of experience in customer service management. Currently, he is serving as the Head of Customer Service at Arise Solar, where he is responsible for ensuring customer satisfaction and retention. In his current role, Manan has demonstrated his expertise in managing customer service operations, developing and implementing customer service policies, and providing effective solutions to customers' queries and complaints. Before joining Arise Solar, Manan worked as a Recruitment Lead at Reflik, where he was responsible for managing the recruitment process and ensuring the timely hiring of top talent. Prior to that, he worked as a Senior Analyst at Accenture, where he gained valuable experience in data analysis, project management, and customer relationship management. Throughout his career, Manan has developed a reputation for being a results-driven and customer-focused professional. He has consistently delivered exceptional customer service and has been recognized for his ability to build and maintain strong relationships with customers and stakeholders. Manan is a strategic thinker with a keen eye for detail and is always looking for ways to improve processes and drive business growth. In addition to his professional experience, Manan holds a Bachelor's degree in Computer Science from Gujarat University. He is a proactive learner and keeps himself up-to-date with the latest trends and technologies in his field. Manan is also an excellent communicator and collaborator, with a proven track record of working effectively with cross-functional teams. Overall, Manan Dave is a highly skilled and experienced customer service manager with a passion for delivering exceptional customer experiences. He is a valuable asset to any organization and is committed to driving customer satisfaction, retention, and business growth.