About

With over 10+ years of experience in Product Management, Digital Transformation, and Innovation, I have consistently delivered high-impact products that drive business growth, user engagement, and operational efficiency. I have worked across industries such as E-commerce, FinTech, SaaS, QSR, FoodTech, F&B and B2B/B2C, collaborating with global leaders like AJIO, Jio, Paytm, Reliance Digital, TabSquare (Delivery Hero), Slice, and Microsoft. My expertise spans product strategy, agile execution, and data-driven decision-making—all aimed at delivering measurable outcomes and achieving business goals. Key Achievements: TabSquare (Delivery Hero Dine-In Business): ✅ Increased conversion by 25% by leading the development of a self-ordering kiosk app, improving the dining experience for restaurant patrons. ✅ Launched self-onboarding for merchants, reducing kiosk setup time from 1 day to instant and eliminating manual processes for faster merchant activation. ✅ Integrated multiple payment options (GoPay, Mindtrans, NETS Prime 2), streamlining payment processes and increasing transaction success. ✅ Pioneered features like Order Tracking & Curbside Ordering, driving higher GMV and improving restaurant efficiency. AJIO: Boosted user acquisition by 7% and conversion by 3% through personalized experiences and AI-based features. Reliance Digital: Spearheaded Express Delivery, driving 300X sales growth and improving electronics delivery speed. Paytm: Increased Postpaid user acquisition by 13% and transaction volume by 200% with AI-driven personalization. Slicepay: Launched India’s first BNPL virtual credit card for students, driving financial inclusion and reducing default rates to just 1%. Jio.com: Led Flash Sales for Jio Phones, optimizing product listings and boosting user engagement. I thrive in collaborative environments, where I bring creativity, problem-solving, and growth-hacking to the forefront of product innovation. With experience in cross-functional team leadership, backlog management, and feature prioritization, I focus on delivering customer-first products that solve real problems and scale businesses. I have also developed expertise in stakeholder management, team leadership, and aligning products with business objectives. As I continue my career journey, I am seeking opportunities where I can leverage my experience to build impactful, customer-first products that scale with business goals. Let’s connect if you’re looking for a results-driven product leader ready to drive innovation and growth.