About

Mario Sojo is a seasoned Premier Support Engineer with over 15 years of experience in the technology industry. Currently, he is employed at Atlassian, where he holds the position of Premier Support Engineer. In this role, he is responsible for providing technical support to customers, ensuring that their issues are resolved in a timely and efficient manner. Prior to joining Atlassian, Mario worked as a Senior Technical Support Engineer at MobileIron, where he provided technical support to customers and helped them resolve complex issues related to their mobile devices. Before that, he worked as a Technical Support Specialist at Forcepoint, where he provided technical assistance to customers and helped them troubleshoot issues related to their security software. Mario holds a Bachelor's degree in Computer Science from the Tecnológico de Monterrey, where he graduated in 2008. During his time at the university, he gained a solid foundation in computer science and developed a passion for technology. With over 15 years of experience in the industry, Mario has gained extensive knowledge and expertise in technical support, customer service, and problem-solving. He is a skilled communicator and has the ability to explain technical concepts to non-technical audiences. He is also a quick learner and has a strong ability to adapt to new technologies and software. In summary, Mario Sojo is a highly skilled Premier Support Engineer with a proven track record of providing exceptional customer service and technical support. He is passionate about technology and is committed to helping customers resolve their issues and achieve their goals.