About

Mark Vincent Pongol is a highly experienced Senior Team Manager at PSG Global Solutions with over 12 years of relevant experience. He is currently working as the Head of Service Delivery at iPlace, one of the world's largest recruiting firms. Mark's expertise lies in recruiting professionals for leading companies across the globe, and he specializes in specific industries, technologies, and geographies. Mark has a proven track record of placing over 20,000 professionals in 26 countries on five continents in the last 16 years. He is well-versed in the recruitment process and has a deep understanding of his candidates' career ambitions. Mark is a skilled leader who manages a team of senior recruiters, providing them with technical guidance, coaching, and mentoring. He is also responsible for performance management and ensures that his team adheres to the values of professionalism. In his previous role at PSG Global Solutions, Mark was responsible for managing a team of senior recruiters, engaging with US-based clients, and updating them on the progress and performance of their accounts. He also reported and analyzed performance data to enhance business decision-making, positively impacting operations and enabling continuous improvement. Before joining PSG Global Solutions, Mark worked as an Operations Lead (AM) at Genpact, where he managed the operational and financial performance of a customer service account for a healthcare insurance provider in the US. He also led and initiated changes in management and operational policies to drive business requirements for different clients and customers. Mark holds a Bachelor of Science degree in Speech-Language Pathology/Pathologist from the University of the Philippines. He is a highly motivated and results-driven professional with a passion for recruitment and talent acquisition. Mark's diverse experience and expertise make him an asset to any organization.