About

Mark Grossman is a Principal Quality Engineer at ServiceNow, a leading provider of cloud-based services that automate enterprise IT operations. With over 11 years of relevant experience, he has a proven track record of delivering high-quality software products. Mark's expertise lies in the area of Quality Assurance (QA), where he has worked extensively throughout his career. He has held various positions at ServiceNow, including Senior Staff Quality Engineer and Manager of Software Quality Engineering. In his current role as Principal Quality Engineer, he is responsible for leading the QA team and ensuring that ServiceNow's products meet the highest standards of quality. Mark has a strong educational background, having graduated from Bishop O'Dowd High School in 2008 and San Diego State University in 2012. He majored in QA and has since honed his skills in this field, becoming an expert in various testing methodologies and tools. Mark's technical skills include a deep understanding of QA processes and best practices, as well as experience with various testing tools and technologies. He is also proficient in programming languages such as Java and Python, which has helped him to develop automated testing frameworks and scripts. Mark is a highly motivated and results-driven professional who is passionate about delivering high-quality software products. He is a strong team player and has excellent communication and interpersonal skills, which have helped him to build strong relationships with his colleagues and stakeholders. Mark is committed to continuous learning and development, and is always looking for ways to improve his skills and knowledge.