About

Matthew Hodgkins is an experienced engineer with an operations background and a passion for observability, cloud, automation, CI/CD, and knowledge sharing. He is currently working as a Staff Site Reliability Engineer at Stack Overflow, where he is responsible for ensuring the reliability and scalability of the company's infrastructure. With over 18 years of relevant experience, Matthew has worked with a variety of companies in different roles. He is currently employed at iinet as a Technical Support Representative, where he provides first-level phone support for broadband, dialup, mail clients, and browsers. He is proficient in supporting several operating systems, including Win9x - 2003 and Mac OSX, and employs call logging and escalation practices. Matthew has also worked as a Systems Administrator and Computer Technician at dextralog computers, where he managed 40+ sites, implemented project management skills, procured, configured, installed and maintained servers, determined business I.T. requirements, and supported users with varying roles and skill-sets. At ssw, he worked as a Senior Systems Administrator, where he administered and improved complex internal infrastructure and software, implemented internal and external hardware and software solutions, supported the I.T requirements of developers and project managers, and improved uptime from 86.3% to 99.6% in the first 6 months. Matthew's technical expertise includes SRE, CI/CD, and software engineering. He is a knowledgeable and skilled engineer who is passionate about his work, constantly seeking to improve his skills, and always willing to share his knowledge with others.