About

Mayur Agarwal is a highly experienced Product Manager with a passion for data analysis, strategy formulation and implementation, process optimization, and customer experience. He is currently working as a Product Manager at Milkbasket, a series E funded startup, where he is responsible for solving various product challenges, optimizing funnel conversions, and easing user journeys. Mayur also has experience working in a series B startup company called simsim, which was acquired by Google. Mayur's expertise lies in deriving valuable business insights from clickstream data and core analytical techniques, which lead to customized product development. He has a strong background in research, with a Bachelor of Technology in Metallurgical Engineering from the National Institute of Technology Srinagar. Mayur also has a knack for product design and integration, making him a well-rounded Product Manager. In his previous role as a Product Manager at Razorpay, Mayur collaborated with payment service providers (PSPs) to build a solution for the BFSI industry, laid down GTM strategies for new UPI gateways, and analyzed different data cuts to improve the overall UPI success rate. He also collaborated with different stakeholders of the payment ecosystem to improve customer experience and seamless flow. At simsim, Mayur worked as a product owner of the supply chain and customer experience for the reverse leg of delivery journey. He reported directly to the founders and worked closely with cross-functional teams to estimate, prioritize, and build features. Mayur designed the complete hassle-free return flow process for customers, re-designed the product description page to enhance customer experience, and created multiple automated dashboards capturing business metrics and funnels. Mayur's education history includes a Bachelor of Technology in Metallurgical Engineering from the National Institute of Technology Srinagar, as well as a 12th ISC degree in Science from Scholars' Home and a High School degree in Mathematics and Science from City Montessori School. Overall, Mayur has 6.70 years of relevant experience as a Product Manager, Research Scientist, Product Designer, and Integration specialist. He is a highly skilled and motivated professional who is always looking for new challenges and opportunities to grow.