About

Mayur Patil is a highly experienced Cloud Consultant and Technology Consulting professional with over 14 years of experience in software development/support, application management, customer engagement, technical consulting, and people management in the web/media space. He has a maniacal focus on customer experience, leveraging great attention to detail, problem-solving experience, strong communication, and interpersonal skills to passionately work towards ‘delighting’ his customers as an individual contributor. Currently working as an Associate Director at Whatfix, Mayur is responsible for managing the Service Delivery team for the Asia Pacific region, onboarding and integrating customers on the Akamai platform. He has excelled in building and motivating high-performance/focused teams in delivering and meeting business objectives. Mayur has managed several initiatives related to diversity, 24X7 support, process improvements, cost optimization, and delivery/operational excellence. Mayur's past experience includes working as a Practice Manager at Akamai, where he worked with diverse clients across industries and geographies, providing strategic, technical, and functional direction to solve Internet content delivery and application performance challenges. He has also recruited, trained, and coached a 9-member team of Solution Architects with expertise in consulting on Internet, distributed web technologies, cloud security, and architecture. The team was responsible for onboarding and integrating customers in the ANZ region (APJ), on the Akamai Platform. Mayur has completed a 1-year part-time management course, through the Executive General Management Program at Indian Institute of Management, Bangalore (IIMB) in 2019. He is currently pursuing a PG certification program in Machine Learning (ML) and Natural Language Processing (NLP) at IIIT-Bangalore. Mayur's education history includes a Master of Science degree in Information Technology from the International Institute of Information Technology (IIIT) and a Bachelor of Technology in Information Technology from SSN College of Engineering. Mayur's technical expertise includes NLP, ML, Web, Software Engineering, and Senior Software Engineering. With over 15 years of relevant experience, Mayur is a highly skilled and motivated professional who thrives in dynamic environments and is passionate about delivering exceptional results.