About

Md Saif is an Electrical Engineer turned Business Analyst with over 2 years of work experience. He is currently working at Flipkart as a Business Analyst, where he collaborates with different stakeholders to understand the business problems they are facing. He then gathers necessary information to get clarity on the problem statement and scope of the project. Saif is skilled in extracting and transforming data, and performing Multi-Level Root Cause Analysis to quantify the problem. He communicates the findings of the RCA to stakeholders, enabling them to take informed business actions. Saif's key metrics are CSAT (Customer Satisfaction) and RR (Resolution Rate). Prior to joining Flipkart, Saif worked as a Freelance Data Analyst at Upwork, where he worked on projects related to Power BI, SQL, Python, and MS Excel from all around the world with a 100% client satisfaction score. He also worked as a Senior Product Engineer at Tredence, where he brainstormed with team members and talked to relevant stakeholders to get clarity on the problem statement and discuss the scope of the project. Saif is skilled in extracting, transforming, and loading data from stakeholder's databases to their database using Python, SQL, and Azure Cloud Services. He also analyzes and visualizes data through meaningful KPIs using Power BI reports and dashboards. Saif is a graduate of Malaviya National Institute of Technology Jaipur, where he earned his Bachelor of Engineering (B.E.) degree in Electrical Engineering. He also has a Senior Secondary (XII) certificate from Park Mount Public School and a Secondary (X) certificate from Sherwood School Patna. Saif's technical skills include SQL, Python, Software Engineering, and Azure. He is passionate about utilizing his technical and leadership skills to provide delivery excellence and strives for professional growth by achieving the goals and objectives of the organization. Saif has 2.95 years of relevant experience in the field of Business Analysis.